Frequently Asked Questions (FAQ)



General

How long has Monkey Bar Garage Systems been in business?

Since 2010.

Are you insured?

Yes, we are insured and bonded.

Are your installers subcontracted or employees?

Employees.

Do you charge for in-home estimates?

No.

Do you have a showroom?

We do, but by appointment only!

Do you have a minimum dollar amount to come out and perform installations?

No.

My garage is a mess, do I have to move everything for your team to install?

We need some room to install our products, so we ask that items be moved away from the walls if we are installing shelving. If we are installing an epoxy floor, every thing needs to be off the floor.

Can I purchase products from you and install on my own?

Sorry, but no. We need to install them to be able to offer a warranty on them.

Will you come and remove my storage items and reinstall in a new home?

Yes, we can do that for you if you stay in the area.

What makes Monkey Bar Garage Systems different than the other garage enhancement companies?

We have the products to help you achieve a well-organized garage and are a company that puts your best interests first.



Garage Cabinets

What are your garage cabinets made of?

3/4″ and 1″ thick melamine.

Why are the garage cabinets mounted up off the floor?

Most garage floors are not level for drainage. It is also easier to clean under our cabinets by mounting them off the floor.

Do all of your garage cabients have full backs?

Our Signature Series Garage Cabinets feature full backs and offer the best quality. The Classic Series Garage Cabinets are backless and are available in a more limited options.

Do you recommend full backs on garage cabinets?

Yes, it encloses the cabinet completely.

Do you provide custom sizes if needed on your garage cabinets?

Yes, but only on our Signature Series Garage Cabinets.

Some competitors promote more hinges on their garage cabinets than you. Why?

We only offer the best products, that reflects in our hinges and handles.

What about plugs and light switches, do they get covered up by the garage cabinets?

We cut openings so you are able to access electrical switches and plugs.

Are your garage cabinets made in North America?

Yes, they are made in Rexburg, Idaho by Monkey Bars.



Garage Flooring

How soon can I get back into the garage once the garage floor coating is completed?

You can walk in the garage on the very next day. Cars can drive in the garage 2 days after the floor is installed.

Does everything have to be out of the garage during the garage floor coating installation?

Everything has to be off the floor during installation.

My home is new, do my floors still need to be prepped, as I would like to save some money and not have it prepped?

It doesn’t matter if the home is new or old, concrete needs to be prepped to allow for correct installation. We grind all concrete new or old to open up the pores, creating a bonding texture and clean off any contaminants.

One of your competitors told me that it takes up to three days to do a garage floor.

Our floors take between 2 and 3 days to install. It is made up of 4 layers of industrial-grade products.

Do you cover the side walls with the garage floor coating?

Yes, we coat the stem walls and steps with the same 4-layer process.

Does your garage floor coating cover the area outside the garage door where it meets the driveway?

If needed, we can also bring the floor coating outside.

What if I drop something and I damage the new garage floor coating?

It can be fixed! The new floor shouldn’t get damaged unless the item is very heavy or very sharp.

How do you recommend we clean our new floor?

Clean the coated floor 2-3 times per year with water (host or light pressure washer or mop), sweep or blow out the dust and leaves, and use something like Simple Green for oil or other products that are spilled on the floor.



Garage Shelving

What is the weight capacity of your garage shelving?

1,000 lbs. per 4′ of shelving.

Do you recommend wired grid shelving or solid surface garage shelving?

Solid shelving for wall-mounted systems. Grid shelving works for everything else.

Will wall shelving interfere with our vehicles?

No, we try and mount our shelving above your head and the car’s roof. Most of the mounting is 6’6″ or above.

What if I need more hooks to hang items from the Monkey Bars System?

You are free to call us anytime for any needs you may have or you can visit monkeybarstorage.com and order them.



Overhead Ceiling Racks

How are the overhead ceiling racks secured to the ceiling?

With 3″ lag bolts / 2 per down tube.

How many connections are there to the ceiling per ceiling rack?

There are 4 down tubes per 4’x8′ unit and are connected to the ceiling with 8 lag bolts.

How many joists is the overhead ceiling rack mounted on?

Usually 6 joists are used to mount the overhead system.

How low can the overhead ceiling racks come down from the ceiling?

44″ from the ceiling.

Do your overhead rack platforms have a safety lip?

Yes, a 2″ lip is manufactured on all the overhead racks.

Can your overhead ceiling racks be mounted to walls?

Yes, they can.

If I want my overhead ceiling racks over my garage door, how much clearance do I need?

A minimum of 18″ is needed to mount over the garage door.

Will the overhead racks bow in the middle with weight?

No.

How large can you make a single overhead storage rack?

Our overhead racks come in 3’x8′ units and 4’x8′ units.

What if the ceiling joists are engineered joists?

We would have to come out and look at what you have, but in most instances we can mount to engineered joists.



PVC Slatwall

Is your slat wall similar to what retail stores use for displays?

Yes.

Is the finish on the slat wall painted on?

No, the product is made in the finish. This helps conceal any scratches or marks.

Does slat wall protect my garage walls?

Yes, it will protect your walls from light damage.

What do you do about the seams and cut edges on the slat wall?

We trim all edges and seams.

Does the slat wall cover plugs, switches, electrical panels, etc.?

No, the panels, switches and plugs are accessible and trimmed out.

What accessories fit your slat wall?

We have a wide selection of hooks and items to fit our slatwalls.

Do you stock all slat wall colors?

We stock Grey, Taupe, Black and Maple.

How is the slat wall mounted to the wall?

It is screwed to the wall, into the studs.