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Frequently Asked Questions (FAQ)



OUR PRODUCTS


GARAGE SHELVING

What kind of warranty do the shelves have?

Our Monkey Bars garage shelves come with a lifetime manufacturer’s warranty.

What material is the shelving system made of?

Our garage shelves are made with solid industrial-strength steel, which is powder-coated to increase durability.

What additions can be made to the shelving?

Shelving units are compatible with a variety of different accessories and additions, including a range of hooks and bars to hang items below them. Our company also offers unique options like ball bags or cord holders. Check out the Gorgeous Garage website for a full list of options, or contact us on the phone for more information.

What is the weight capacity of shelving?

Monkey Bars Shelving units are rated to hold over 1,000 pounds per four-foot section.


GARAGE CABINETS

How long will these cabinets last?

Our cabinets are built with high-quality materials and are intended to last for decades. We offer a lifetime warranty on our Signature Series cabinets and a seven year warranty on the Classic Series.

What are the garage cabinets made of?

Cabinets are constructed with three-quarter inches to one inch of thermal-fused laminate, and held together with tough wooden dowels and screws. This tough melamine can come in several colors, designs and wood patterns. The material resists moisture and won’t rot or warp.

Why are the garage cabinets mounted up off the floor?

We wall mount cabinets to both prevent water damage and to make it easier for cleaning the garage floor.

Do you provide custom sizes or dimensions for cabinetry?

All sizes and configurations for cabinets are custom. Our representatives will work with you to let you know what’s available based on your ideas and available space.


OVERHEAD RACKS

What types of overhead racks are there?

Two kinds: stationary and motorized.

How much weight do the overhead racks hold?

This differs depending on the product. Our stationary racks can hold 750 lbs when mounted strictly on the ceiling and 1,000 lbs when one side is mounted to a wall. Motorized racks can hold 350 lbs.

What items are best stored on overhead racks?

Overhead storage is a better option to get things out of the way that you don’t need everyday. Items you won’t use as often or use seasonally (such as skis, camping gear or holiday decorations) are great for overhead storage.

What are the differences between motorized overhead racks and normal racks?

While both racks are great options for storage, their purposes can vary. Motorized overhead racks can move up and down with the control of an app, making it easy to access. Stationary racks hold more weight and are usually accessed with a ladder.

How the motorized overhead racks work?

Our motorized racks are raised and lower by a pulley system, and is operated by four individual motors. You control the racks by an app on your phone.

What are the overhead storage racks made out of?

Similar to the Monkey Bars shelving, overhead racks are built from an industrial-grade steel and powder-coated for protection.


GARAGE FLOORING

How long does a floor installation take?

This can vary depending on the size and space of your garage, but installing floor tiles usually takes just a few hours.

Does everything have to be out of the garage during the floor installation?

Yes.

Can the floor be slippery with the tiles?

For the most part, they won’t slip at all. The flooring tiles are built with a mixture of rubber and plastic compounds, which offer plenty of grip.


PROCESS: FROM START TO FINISH


What happens when I fill out a Contact Form?

After you fill out the Contact Form, our system sends your information directly to a member of our team, who will try to contact you as soon as possible. We usually try 3-4 phone calls, after which we won’t continue to call you or send any messages.

How long do the in-home consulations take?

They typically last about an hour.

Do I get the estimate during the consultation?

Although we can provide you with an idea of cost during the consultation itself, we will email you a detailed estimate, along with a 3D model of your garage, after our consultant has a chance to input that information in our system. You will usually receive that within 24 hours.

How long is a typical installation?

Every installation is different, but most installations are finished in one day or less.


BUSINESS INFORMATION


Your website says you’re an authorized Gorgeous Garage dealer. What does that mean?

Gorgeous Garage is a nationwide company that is an industry leader in garage storage and enhancement. They developed a top-of-the-line system for organizing, and manufacture products intended to make storage easier and look great. As exclusive dealers, we are the sole company trained to sell and install these products in the Boise area. For more information about Gorgeous Garage, visit their website at gorgeousgarage.com.

Do you charge for in-home consultations or estimates?

No. All our consultations and estimates are free of charge.

Do you have a showroom or storefront I can visit?

No. Instead, we prefer to come bring our product samples to you, because every garage has a different layout, which can be hard to consider in a showroom.

Can I install Gorgeous Garage products myself?

No. Our crew is specially trained to install these products in a way that is safe, effective and can honor the warranty. We want to make sure that you get ethe results you pay for.

Do you operate on the weekend for estimates or installations?

We are closed on the weekends.

Are you an accredited and insured company?

Yes.

Do you offer any discounts?

We offer a discount to veterans. Contact us to find out more.


MISCELLANEOUS


Does the price of the product include installation?

There is no fee on overhead or cabinet installations. We charge $50 for installation of Monkey Bar shelving.

Will the consultant give me a design, or do I tell him/her what I want?

We work together on that. Our consultant meets with you to give you all the information on our products and solutions, along with measuring your available space. You are free to tell us what your ideas are, along with your target budget. Ultimately, our goal is to meet your expectations for storage goals.

Do I move my stuff out of the garage? Or do you move it out for me?

The homeowner is resposible for moving things to make sure there is room for the installation.

Does it matter if I get flooring or storage first?

No. If you are doing those projects separately, you can do them in either order.